Privacy Policy

Privacy Policy

Introduction

Welcome to http://mercedes-light-package-repair.dentrepair-talk.com (referring to us as “Mercedes light package repair,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including our website, mobile applications, services, and products offered under the Mercedes light package repair brand. However, please note that this policy does not extend to third-party platforms, apps, or services accessible through links on our site, as these have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy guides your interactions when:

  • You use any of our applications or services, especially if you are a registered user.
  • You visit our websites linked to this policy.
  • You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal information, including:

  • Account Information: Details related to your registration and account creation, such as user name, email address, and password.
  • Payment Information: Transaction details for purchases made through our services, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Data connected to financial transactions, such as bank account details (if provided for direct deposits or withdrawals).
  • Purchase Information: Records of products or services bought from us, including order history and preferences.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through our applications.
  • Location Data: Geolocation information shared when using our location-based services or when sending us messages about your repair needs.
  • Feedback: Comments, reviews, and ratings you provide to help improve our products and services.
  • Social Media Information: Details from social media platforms if you choose to connect them with our services for seamless access.
  • Product Information: Any data you share while exploring or purchasing products on our site.

We gather this data through direct user input, interactions with our systems, and automated technologies, including cookies and tracking pixels. Additionally, third parties may provide us with personal information, but they are bound by their own privacy agreements.

Cookies

We use cookies to enhance your experience and analyze website performance:

  • Strictly Necessary Cookies: Crucial for navigation and ensuring basic functionalities of our site.
  • Preference Cookies: Remembering user preferences for personalized experiences.
  • Analytics Cookies: Tracking website usage, gathering aggregate data, and improving services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Retention and Deletion

Mercedes light package repair retains personal data only for as long as necessary or permitted by law. Once the purpose of data collection is fulfilled, we securely delete or anonymize the information. This process helps protect your privacy and ensures your data is not retained beyond its intended use.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing encryption for secure communication between your browser and our servers.
  • Utilizing trusted third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us using the details provided in the “Contact Us” section below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you are entitled to certain rights regarding your personal data:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or complain about our processing practices.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise any of these rights, please reach out to our Privacy Team via the contact details provided below. We will respond promptly and in line with applicable laws.

Changes to Policy

Mercedes light package repair reserves the right to update this Privacy Policy at any time. Any changes made will be posted on this page, and we encourage you to review it periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to your privacy:

We are dedicated to addressing your inquiries and ensuring a transparent and secure experience while using our services.